Customer reviews of Worcester Road Motors Ltd

By Dave G on 06 April 2017 | Verified purchase

Fine straight forward guys keen to strike a reasonable deal. I p/x my old Subaru Forester for an imported Japanese Volvo XC70. Lovely car beautifully clean underneath & in the engine bay. Advertised as having had a recent cam belt change, which they identified may not have actually been done... So they changed the cam belt before handover. The only item not changed over fully for UK use was the DIM (Display Information Panel) panel which still read out in Japanese. They found somewhere that did the software reload for me and we came to an amicable agreement about it. I would happily buy from them again.

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we appreciate the time you have taken. You have highlighted the cambelt issue we faced and are really pleased you were happy with our solution. Also, even after 24 years trading here, we are still learning and the Volvo DIM conversion was a first for us. Thank you again for your business and your kind review. We hope to see you when you are in the car market again.

By Salv P on 30 March 2017 | Verified purchase

I am very happy from work with Worcester Road Motors Ltd

Reply from Worcester Road Motors Ltd on 04/06/17

Slav, thank you for your review on Worcester Road Motors.we appreciate the time you have taken. It was nice to receive your text message confirming you drove directly from our site to Bulgaria with no issues and your new van is now busy working for you there. Thank you again for your custom.

By JOHN F on 23 March 2017 | Verified purchase

I was after a Land Rover Discovery and had not thought of an imported car, until I saw their advert on Autotrader. After phoning Worcester Road Motors I arranged to inspect the car with a knowledgeable friend. We turned up and Derek met us. He gave us the keys and left us to it. When we wanted a test drive he let us go unaccompanied. There was no pressure regarding the sale. To be honest, the car sold itself. It was in excellent condition. There were a few cosmetic items to deal with but these were done by the time I came back to collect it. David and Paul dealt with all the paperwork regarding registering the car with the DVLA. All the staff were helpful and I would recommend them.

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. We, here at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours.

By CINDY D on 15 March 2017 | Verified purchase

The most helpful and trustworthy car dealership I've ever known

Reply from Worcester Road Motors Ltd on 04/06/17

Cindy,Thank you so much for your kind review. We, here at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours. In these modern internet driven days where you easily have the choice of cars from all across the country you have chosen your new car from us again, we do appriciate your review,your custom and your time.

By STEVEN G on 07 February 2017 | Verified purchase

Excellent service from dave and paul there was no pressure selling . Very pleased with the vehicle would deffinately return to them and will recommend them to others keep up the good work guys

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, it is very much appriciated. We, here at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours. Thank you for your kind review,your business and your time. Paul and Dave

By STEVE B on 13 January 2017 | Verified purchase

Been looking for a Ds5 for a while now seen this on autotrader so called in today to view it, met Paul who showed me and my wife where the car was, having a look around it and then mate Dave who got keys and started car and left us too it, liked what we saw and found Dave who then let us test drive it unaccompanied with no pressure what so ever. We drove the car went back to garage and agreed sale price in which he gave me more than my car was worth part ex, he sorted everything out ready so we could collect the same day, taxed it for us online, made a lovely cup of hot chocolate, me and my wife would Highley recommend this garage as very trust worthy, no pressure salesman with more than excellent service in every department of the motor trade many Regards Steve and Joanne .

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. We are sometimes concious that we do not "pressure sell" we like our customers to browse unhindered. It would appear that this is also how you like to buy. We, at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours. Thank you for your custom and we hope to see you again when you're in the car buying market, or when you're driving by, just for a hot chocolate.

By Ashleigh K on 05 January 2017 | Verified purchase

Very good service, pleased with my new car

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. At Worcester Road Motors ,we strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours.

By NICK T on 05 December 2016 | Verified purchase

I would like to say a big thank you to Paul of Worcester Road Motors for our great experience of purchasing our Nissan Elgrand. There was no hard sell, and we were given plenty time to look around all of the vehicles at our leisure.When Paul did introduce himself he was very knowledgable of the vehicles, answering all our questions and putting us at ease. The condition of the vehicle we purchased has to be seen to be believed, for an eleven year old vehicle, it is as if it has just left the factory of manufacture. We are so pleased with the car and our experience of purchasing the car. I should also like to point out that we travelled over 250 mile to purchase the vehicle. So well done to Paul and his team. Would we use Worcester Road motors again or recommend them to friends, you bet i would. A very happy and satisfied customer.

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. We At Worcester Road Motors ,we strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours. Our experience in Nissan Elgrands and Japanese imports allow potential customers to fire many questions at us, we would like to think we know all of the answers but when we don't we are honest and give an informed opinion or view. We're pleased that your purchase was exactly what you were looking for and that we were able to help. Thank you for your custom and your review. Paul and Dave

By JASON E on 30 November 2016 | Verified purchase

I found a nice BMW convertible for sale at the right price and its been really looked after, they have some really nice cars for sale.

By SUSAN N on 22 November 2016 | Verified purchase

We knew what specifications we wanted in an Elgrand so called on Worcester Rd Motors without an appoi tment, after finding their sales page online to be most informative. The warm welcome and no pressure help and advice received, was proof of the teams years of knowledge of these amazing vehicles. The care shown throughout the purchase has continued in after sales service. Totally worthy of 5 ¿¿¿¿¿

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. At Worcester Road Motors ,we strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours. Our knowledge and presentation of these vehicles help us to be at the leading edge of this market, which no doubt encouraged you to come to us. Thank you for your custom and your review.