Customer reviews of Worcester Road Motors Ltd

By Joanne H on 29 January 2020 | Verified purchase

very impressed with customer service, cant fault them. Had a little problem with my new purchase, they collected "Ellie" fixed the problem, washed her and brought her back.

Reply from Worcester Road Motors Ltd on 08/02/20

Thank you Joanne for your kind 5 star review. Sometimes, how a dealer performs after a sale is more important than when they were selling, I think in your case this is true, we're so pleased you're happy with our service. Kind Regards Paul and Dave

By John B on 27 January 2020 | Verified purchase

Excellent service nothing was to much trouble all their vehicles were finished to a very high standard and the owner Gave me A very good deal and am very pleased I went to see him.

Reply from Worcester Road Motors Ltd on 08/02/20

Hi John, we're really pleased you were impressed with the presentation of our stock, its nice when its noticed. You travelled so far to buy from us,we appreciate your business. Paul and Dave

By Ian G on 27 January 2020 | Verified purchase

Very friendly and helpful family run car dealership. From the first viewing to eventually buying my car, nothing was to much trouble for them . I would definitely recommend this dealership if you are looking for a good quality Japanese import.

Reply from Worcester Road Motors Ltd on 08/02/20

Hi Ian, that you for trusting in Worcester Road Motors, we understand commiting to a car unseen is a daunting move, so we're so pleased when your chosen car exceeds your expectations. Thank you for your 5 star review. Paul and Dave

By Katherin T on 03 December 2019 | Verified purchase

Superbly turned out car. Very helpful, knowledgable, friendly people to deal with.. They love their cars and it shows

Reply from Worcester Road Motors Ltd on 08/02/20

Thank you Katherin for your 5 stars, we do enjoy cars and we're pleased it shows,. Regards Paul and Dave

By Daniel K on 01 December 2019 | Verified purchase

Wow treated like royalty excellent communication a warm welcome no pressure great choice of clean well presented vehicles quick and professional handover above average on trade in you can’t ask for more. Well done to an excellent business.

Reply from Worcester Road Motors Ltd on 08/02/20

Hi Daniel, we're happy you're pleased with us here at Worcester Road Motors, thank you for your review, its appreciated. Paul and Dave

By allen M on 18 October 2019 | Verified purchase

Friendly and helpful sales staff, without being 'pushy'. Unendingly patient in answering questions and ensuring our satisfaction.

Reply from Worcester Road Motors Ltd on 29/11/19

Allen, thanks for your review, we understand people need to take time and ask questions. Answering your queries are just part of our job to ensure your purchase is the correct one. Thank you for your business.Paul and Dave.

By richard L on 14 October 2019 | Verified purchase

Good. Reasonable price. Good selection. Work a trip to see them

Reply from Worcester Road Motors Ltd on 29/11/19

Thank you Richard for your review. We're pleased you feel travelling the extra mile was worth it.Many thanks for you business. Paul and Dave.

By Neil E on 14 October 2019 | Verified purchase

Very helpful staff we were on a tight budget any they were able to accommodate our needs also very friendly

Reply from Worcester Road Motors Ltd on 29/11/19

Thank you Neil for you 5 star review , we appreciate you taking the time to do so and we thank you for your business.

By Paul R on 14 October 2019 | Verified purchase

Great service, the Elgrand I bought which is 13 years old is the condition of something 3 years old. Had a problem with the radio, a replacement unit was supplied and fitted in days. I thought about an Elgrand for years, I wish I had bought one years ago.

Reply from Worcester Road Motors Ltd on 29/11/19

Thank you Richard for your 5 star review. Sometimes things do go wrong and this can be when the performance of the dealer is important. I'm please you're happy with the way in which we responded. Many thanks for your business. Paul

By Ralph P on 14 October 2019 | Verified purchase

Really happy with our new Elgrand, 2 months in and no problems. We live quite far away and communications were great.

Reply from Worcester Road Motors Ltd on 29/11/19

Thank you Ralph for you 5 star review , we appreciate you taking the time to do so and we thank you for your business. We're pleased you feel traveling to us was worth the extra time taken. Paul and Dave.