Customer reviews of Worcester Road Motors Ltd
At Worcester Road Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Worcester Road Motors Ltd
Based on 160 customer reviews
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5
Very upsetting warranty
By Lewis S on 08 March 2019 | Verified purchase
I am disgusted with the behavior of Worcester road motors- I purchased an Elgrand their in January with a three month warranty- I started to have issues in early February with the vehicle shuddering - this lead to extreme grinding noise's and turned out to be a calipre seasing- the vehicle could not drive- they insisted I brought it back to them for repair- again i said it inst road worthy or fit for purpose there was no way the vehicle woudl make it- I live in Essex and explained that they would have to collect the vehicle. They refused lead me to believe they would pay for repairs- then when the bill come in after my local garage repaired it and fitted new parts due to the fault pads and disks- they refused to pay and offered 35% of the bill. We all have different experiences with garages - some good and some bad- but if anyone wants to see my email chain and are considering using these guys I would be happy to provide you with full content before you make any decision. Such a shame
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5
5 star service
By Kevin S on 31 January 2019 | Verified purchase
Very friendly and knowledgeable people, a pleasure to do business with. I travelled over 2 hours to buy my Elgrand and I’m very pleased.
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5
An enjoyable company to buy from
By Peter And Tricia E on 28 January 2019 | Verified purchase
Pleasant people.Knowledgeable and will do their very best to oblige. Excellent choice of vehicles. Would most certainly recommend.
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5
Nissan elgrand purchase
By Dean C on 14 January 2019 | Verified purchase
I spoke with the owner of Worcester Road motors before I took a journey from Cardiff to see his selection of motors and got the impression straight from the start that he was a genuine chap who was more than willing to help you in anyway he could, he was friendly to talk to and easy going. The company are really professional with a forecourt that proves it. There were multiple choice of vehicles available, all of which were very clean examples. At no point did I feel I would be buying a dud motor. They were clean, well presented and all the relevant paper work always available at all times. I test drove 4 vehicles and never did I feel I was being a nuisance to the staff. Would definitely but again n from these guys. Thank you for supplying me with a motor I love. Dean, South Wales.
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5
great cars.good service.impressive company.pleased
By Phil C on 14 January 2019 | Verified purchase
what a great team.i must say i have bought many cars in my life time and the experiance at worcester motors was probly the best. i have visited the garage three times before i bought my elgrande. looking around there stock and one of the staff came over to me and asked if i needed any help. i said just looking and not to sure what model i wanted.he said have a good look round and when you see one you like just give me a shout.i spent maybe half hour.i asked loads of questions about severl cars.they answered all of them without any hesitation,i thought these guys no there stuff.second time i went for test drive ,they were so helpfull and curtious.nothing was to much trouble.still could not make up my mind which one,reason being all the cars were great.there was no pressure from them.third visit i bought my car,well pleased with it.have phoned couple of times with querry.so helpfull.WELL DONE .would recomend worcester road motors to any one.great company,great people. great cars.
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5
Great experience
By Andy S on 14 January 2019 | Verified purchase
Very knowledgable staff, great buying experience. Also sorted the after market stereo.
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5
Bought a Nissan Elgrand
By Phil R on 14 January 2019 | Verified purchase
Not the cheapest,but high quality vehicles to choose from,and extremely accomodating and knowledgeable.Everything that was promised was done,and delivery of the vehicle waas as expected.All together very satisfactory.
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5
Superb car sales garage
By Phil V on 17 December 2018 | Verified purchase
Highly recommended. Had a great experience buying my new car from here. Very friendly knowledgeable guys with no pressure to buy. All the cars were immaculate. Highly recommended
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5
Happy customer
By JENNY D on 11 December 2018 | Verified purchase
Very helpful and knowledgable, great choice of cars
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5
Total confidence in a professional set up
By Stuart W on 11 December 2018 | Verified purchase
Can’t recommend Worcester Road Motors enough. The whole experience of buying my car was professional and attentive making the decision to buy from them a total pleasure. In the world of second hand car sales there is bad press but I had total confidence in these guys. When I have to make another car purchase Worcester Road will be my first call