Customer reviews of Worcester Road Motors Ltd

By EMMA BALLINGER on 10 November 2021 | Verified purchase

Brilliant customer service. Very friendly and went the extra mile. Excellent communication and we are very happy with the car.

By Balasz Oracecz on 24 July 2021 | Verified purchase

Fantastic service,reliable and very kind service. Would highly recommend it.

By Anonymous on 24 July 2021 | Verified purchase

Knowledge of product, not pushy, allowed plenty of time to view and helpful when i phoned up with a query after purchase, will probably go back if need a similar car as Specialists in Japanese imports.

By Shane Pagett on 11 June 2021 | Verified purchase

Helpful knowledgeable sales staff, took my old car off me , new vehicle fully mot'd , very happy with new vehicle. Highly recommended

Reply from Worcester Road Motors Ltd on 12/06/21

Thank you for your kind review, we really appreciate it and your custom. Enjoy your purchase. Kid Regards Paul and Dave

By Mark E on 10 June 2021 | Verified purchase

First class service from people with a high level of technical knowledge and expertise. A family business with a personal approach to selling. Nothing is too much trouble and I can highly recommend Worcester Road Motors Ltd.

By Carol McGovern on 09 June 2021 | Verified purchase

Dave, the chap I dealt with, was so helpful. Great communication throughout nothing was a bother. Would highly recommend

Reply from Worcester Road Motors Ltd on 12/06/21

Thank you Carol for you kind words. Being nearly 400 miles away, we appreciate the trust you put in to us here at Worcester Road Motors.

By RAY JONES on 01 June 2021 | Verified purchase

I went to WRM with the intention of just having a look at some Elgrands. When I got there I immediately felt comfortable with the way they dealt with me and allowed me to just wander round their vehicle stock with absolutely no pressure or hassle. I asked loads of questions and nothing was too much trouble for Dave and Paul. I even got to spend time in the workshop looking at a vehicle being prepared. My wife spotted an Elgrand she liked the look of and we were given the keys and allowed to take it for a test drive for as long as we wanted. After driving it, the decision to buy was easy! We picked it up a few days later, detailed, taxed, cats decored and registered. Over the next couple of days I had questions about various bits on the car and they were replied to very quickly with sound advice. I have since had one issue with moisture inside a headlight. Their response? Bring it in and we will sort it. No messing about and a complete headlight unit replaced within a couple of hours! These guys are really knowledgeable about the vehicles they sell, particularly Nissan Elgrands. They have a great selection, will not pressure you and are an absolute pleasure to deal with. I have no hesitation in recommending them and would certainly buy from them again.

By Rob C on 28 December 2020 | Verified purchase

First class customer service, excellent vehicle well prepared, required video of the fitted disability seat in use which was done asap-Highly recommend Worcester Road Motors- 10/10 many thanks

By Andre B on 08 December 2020 | Verified purchase

very helpful managed to open and show us around the car out of hours, as we were late for the appointment, perfect car for our needs, knowledgeable about the product and very good value

By Graham F on 07 December 2020 | Verified purchase

Very good service, and good communication thru out. A few minor finishing touches were competed prior to collection.