Customer reviews of Worcester Road Motors Ltd

By CLAiRE M on 06 June 2017 | Verified purchase

From first contact to picking up my new car, Worcester road ltd have been friendly, helpful, professional and honest.They answered any questions I had . I would not hesitate to buy from them again.

Reply from Worcester Road Motors Ltd on 29/06/17

Thank you for your kind review. We're pleased you're happy with our service and very much hope to do business with you again.

By ELAINA D on 05 June 2017 | Verified purchase

Highly recommended Worcester Motors! I purchased a Nissan Elgrand with Paul from Worcester Motors. I found Paul to give me all of the information regarding the car prior to me purchasing the car, I am extremely happy with the service I received from Paul, and I love the car I have purchased from him. The after sales with them has equally been amazing and any queries I have had when I have made contact with him and his team have been superb! Thank you for the smooth transaction

Reply from Worcester Road Motors Ltd on 29/06/17

Hi Elaina, Thank you for taking time to to review us. We understand you have a choice of cars from all over the country, so we appreciate your custom and the kind comments you have made about us. As ever, we are happy to answer any questions you have or help in any way we can.If you are pleased with our service then, we too are pleased.

By Keira R on 24 May 2017 | Verified purchase

The service provided at Worcester Rd Motors is excellent. Both of the gentlemen who assisted us in choosing and buying our car were very friendly, knowledgeable and went above and beyond to ensure that we chose the right car for our needs/ desires. We were given lots of information on the cars, how they are imported, what work is done to ensure they are all of the highest standard before a sale. I felt well informed when making the final decision, and credit to Dave and Derek for their patience as we were there for the best part of day deliberating! They made the process very easy and painless for us and I feel comfortable that should any problem arise the guys at Worcester Rd Motors would be more than willing to help us resolve it, as I feel that good customer service and high standard vehicles are what they pride themselves in, deservedly so too. The vehicle we part-exchanged was traded in at a very fair price and I had the strong impression that our satisfaction was important.

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. We, here at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours.

By MARK S on 20 April 2017 | Verified purchase

The gents at Paul and his brother were very helpful and not pushy. Answered all my questions and set the elgrand up as per my requirements. I have been to a number of dealers to look at Elgrands, did not like the quality of what I had seen. If your looking for a decent Elgrand then look no further.

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. At Worcester Road Motors ,we strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours.

By Dave G on 06 April 2017 | Verified purchase

Fine straight forward guys keen to strike a reasonable deal. I p/x my old Subaru Forester for an imported Japanese Volvo XC70. Lovely car beautifully clean underneath & in the engine bay. Advertised as having had a recent cam belt change, which they identified may not have actually been done... So they changed the cam belt before handover. The only item not changed over fully for UK use was the DIM (Display Information Panel) panel which still read out in Japanese. They found somewhere that did the software reload for me and we came to an amicable agreement about it. I would happily buy from them again.

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we appreciate the time you have taken. You have highlighted the cambelt issue we faced and are really pleased you were happy with our solution. Also, even after 24 years trading here, we are still learning and the Volvo DIM conversion was a first for us. Thank you again for your business and your kind review. We hope to see you when you are in the car market again.

By Salv P on 30 March 2017 | Verified purchase

I am very happy from work with Worcester Road Motors Ltd

Reply from Worcester Road Motors Ltd on 04/06/17

Slav, thank you for your review on Worcester Road Motors.we appreciate the time you have taken. It was nice to receive your text message confirming you drove directly from our site to Bulgaria with no issues and your new van is now busy working for you there. Thank you again for your custom.

By JOHN F on 23 March 2017 | Verified purchase

I was after a Land Rover Discovery and had not thought of an imported car, until I saw their advert on Autotrader. After phoning Worcester Road Motors I arranged to inspect the car with a knowledgeable friend. We turned up and Derek met us. He gave us the keys and left us to it. When we wanted a test drive he let us go unaccompanied. There was no pressure regarding the sale. To be honest, the car sold itself. It was in excellent condition. There were a few cosmetic items to deal with but these were done by the time I came back to collect it. David and Paul dealt with all the paperwork regarding registering the car with the DVLA. All the staff were helpful and I would recommend them.

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. We, here at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours.

By CINDY D on 15 March 2017 | Verified purchase

The most helpful and trustworthy car dealership I've ever known

Reply from Worcester Road Motors Ltd on 04/06/17

Cindy,Thank you so much for your kind review. We, here at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours. In these modern internet driven days where you easily have the choice of cars from all across the country you have chosen your new car from us again, we do appriciate your review,your custom and your time.

By STEVEN G on 07 February 2017 | Verified purchase

Excellent service from dave and paul there was no pressure selling . Very pleased with the vehicle would deffinately return to them and will recommend them to others keep up the good work guys

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, it is very much appriciated. We, here at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours. Thank you for your kind review,your business and your time. Paul and Dave

By STEVE B on 13 January 2017 | Verified purchase

Been looking for a Ds5 for a while now seen this on autotrader so called in today to view it, met Paul who showed me and my wife where the car was, having a look around it and then mate Dave who got keys and started car and left us too it, liked what we saw and found Dave who then let us test drive it unaccompanied with no pressure what so ever. We drove the car went back to garage and agreed sale price in which he gave me more than my car was worth part ex, he sorted everything out ready so we could collect the same day, taxed it for us online, made a lovely cup of hot chocolate, me and my wife would Highley recommend this garage as very trust worthy, no pressure salesman with more than excellent service in every department of the motor trade many Regards Steve and Joanne .

Reply from Worcester Road Motors Ltd on 04/06/17

Thank you for your review, we do appreciate the time you have taken to write it. We are sometimes concious that we do not "pressure sell" we like our customers to browse unhindered. It would appear that this is also how you like to buy. We, at Worcester Road Motors strive to achieve a service to our customers which we would expect ourselves. It would appear from your review that we have reached not only our expectations but more importantly ,yours. Thank you for your custom and we hope to see you again when you're in the car buying market, or when you're driving by, just for a hot chocolate.