Customer reviews of Worcester Road Motors Ltd
At Worcester Road Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Worcester Road Motors Ltd
Based on 149 customer reviews
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5
Professional and friendly.
By CLAiRE M on 06 June 2017 | Verified purchase
From first contact to picking up my new car, Worcester road ltd have been friendly, helpful, professional and honest.They answered any questions I had . I would not hesitate to buy from them again.
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5
Highly recommended Worcester Motors!
By ELAINA D on 05 June 2017 | Verified purchase
Highly recommended Worcester Motors! I purchased a Nissan Elgrand with Paul from Worcester Motors. I found Paul to give me all of the information regarding the car prior to me purchasing the car, I am extremely happy with the service I received from Paul, and I love the car I have purchased from him. The after sales with them has equally been amazing and any queries I have had when I have made contact with him and his team have been superb! Thank you for the smooth transaction
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5
Genuinely excellent customer service!
By Keira R on 24 May 2017 | Verified purchase
The service provided at Worcester Rd Motors is excellent. Both of the gentlemen who assisted us in choosing and buying our car were very friendly, knowledgeable and went above and beyond to ensure that we chose the right car for our needs/ desires. We were given lots of information on the cars, how they are imported, what work is done to ensure they are all of the highest standard before a sale. I felt well informed when making the final decision, and credit to Dave and Derek for their patience as we were there for the best part of day deliberating! They made the process very easy and painless for us and I feel comfortable that should any problem arise the guys at Worcester Rd Motors would be more than willing to help us resolve it, as I feel that good customer service and high standard vehicles are what they pride themselves in, deservedly so too. The vehicle we part-exchanged was traded in at a very fair price and I had the strong impression that our satisfaction was important.
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5
Quality Elgrand / Great Service
By MARK S on 20 April 2017 | Verified purchase
The gents at Paul and his brother were very helpful and not pushy. Answered all my questions and set the elgrand up as per my requirements. I have been to a number of dealers to look at Elgrands, did not like the quality of what I had seen. If your looking for a decent Elgrand then look no further.
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5
Quite a reasonable deal overall
By Dave G on 06 April 2017 | Verified purchase
Fine straight forward guys keen to strike a reasonable deal. I p/x my old Subaru Forester for an imported Japanese Volvo XC70. Lovely car beautifully clean underneath & in the engine bay. Advertised as having had a recent cam belt change, which they identified may not have actually been done... So they changed the cam belt before handover. The only item not changed over fully for UK use was the DIM (Display Information Panel) panel which still read out in Japanese. They found somewhere that did the software reload for me and we came to an amicable agreement about it. I would happily buy from them again.
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5
Slav
By Salv P on 30 March 2017 | Verified purchase
I am very happy from work with Worcester Road Motors Ltd
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5
Good car. Good dealer Good people.
By JOHN F on 23 March 2017 | Verified purchase
I was after a Land Rover Discovery and had not thought of an imported car, until I saw their advert on Autotrader. After phoning Worcester Road Motors I arranged to inspect the car with a knowledgeable friend. We turned up and Derek met us. He gave us the keys and left us to it. When we wanted a test drive he let us go unaccompanied. There was no pressure regarding the sale. To be honest, the car sold itself. It was in excellent condition. There were a few cosmetic items to deal with but these were done by the time I came back to collect it. David and Paul dealt with all the paperwork regarding registering the car with the DVLA. All the staff were helpful and I would recommend them.
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5
The best
By CINDY D on 15 March 2017 | Verified purchase
The most helpful and trustworthy car dealership I've ever known
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5
Very pleased
By STEVEN G on 07 February 2017 | Verified purchase
Excellent service from dave and paul there was no pressure selling . Very pleased with the vehicle would deffinately return to them and will recommend them to others keep up the good work guys
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5
Excellent all round service
By STEVE B on 13 January 2017 | Verified purchase
Been looking for a Ds5 for a while now seen this on autotrader so called in today to view it, met Paul who showed me and my wife where the car was, having a look around it and then mate Dave who got keys and started car and left us too it, liked what we saw and found Dave who then let us test drive it unaccompanied with no pressure what so ever. We drove the car went back to garage and agreed sale price in which he gave me more than my car was worth part ex, he sorted everything out ready so we could collect the same day, taxed it for us online, made a lovely cup of hot chocolate, me and my wife would Highley recommend this garage as very trust worthy, no pressure salesman with more than excellent service in every department of the motor trade many Regards Steve and Joanne .