Customer reviews of Worcester Road Motors Ltd

By Steve G on 12 February 2020 | Verified purchase

Drove four hour round trip to test drive the car i saw on the internet. The guys at Worcester road were really helpful and knowledgeable. The vehicle i bought has been everything i hoped it would be. On collection they were very good at explaining everything. Would definitely buy from them again. Thank you.

Reply from Worcester Road Motors Ltd on 21/02/20

Thank you Steve for your 5 star review of us, here at Worcester Road Motors. We appreciate the time you have taken to do this and understand that with the internet you have a country wide choice of where to purchase.It has been a pleasure to do business with you. Regards Paul and Dave

By Tim S on 08 February 2020 | Verified purchase

I bought a Nissan Elgrand XL from them. They fairly represented the vehicle in photos and written details. Telephone and email communication was good. No sales pressure whatsoever and pricing was fair. Have since phoned with a couple of ‘what does this do’ questions And they have been very helpful. First class. 👍

Reply from Worcester Road Motors Ltd on 08/02/20

Thank you Tim for your 5 star review, your business and faith in Worcester Road Motors. When selling a car unseen, it gives us pleasure in knowing we were accurate in our description. Paul and Dave

By Wayne S on 03 February 2020 | Verified purchase

Very professional. Not pushy which I really appreciate. Knowledgeble about our specific car. Warm and welcoming. I would recommend to others and would buy again when the time comes.

Reply from Worcester Road Motors Ltd on 08/02/20

Thank you Wayne for your business, it is appreciated. We hope you enjoy your new car.regards Paul and Dave

By Joanne H on 29 January 2020 | Verified purchase

very impressed with customer service, cant fault them. Had a little problem with my new purchase, they collected "Ellie" fixed the problem, washed her and brought her back.

Reply from Worcester Road Motors Ltd on 08/02/20

Thank you Joanne for your kind 5 star review. Sometimes, how a dealer performs after a sale is more important than when they were selling, I think in your case this is true, we're so pleased you're happy with our service. Kind Regards Paul and Dave

By John B on 27 January 2020 | Verified purchase

Excellent service nothing was to much trouble all their vehicles were finished to a very high standard and the owner Gave me A very good deal and am very pleased I went to see him.

Reply from Worcester Road Motors Ltd on 08/02/20

Hi John, we're really pleased you were impressed with the presentation of our stock, its nice when its noticed. You travelled so far to buy from us,we appreciate your business. Paul and Dave

By Ian G on 27 January 2020 | Verified purchase

Very friendly and helpful family run car dealership. From the first viewing to eventually buying my car, nothing was to much trouble for them . I would definitely recommend this dealership if you are looking for a good quality Japanese import.

Reply from Worcester Road Motors Ltd on 08/02/20

Hi Ian, that you for trusting in Worcester Road Motors, we understand commiting to a car unseen is a daunting move, so we're so pleased when your chosen car exceeds your expectations. Thank you for your 5 star review. Paul and Dave

By Katherin T on 03 December 2019 | Verified purchase

Superbly turned out car. Very helpful, knowledgable, friendly people to deal with.. They love their cars and it shows

Reply from Worcester Road Motors Ltd on 08/02/20

Thank you Katherin for your 5 stars, we do enjoy cars and we're pleased it shows,. Regards Paul and Dave

By Daniel K on 01 December 2019 | Verified purchase

Wow treated like royalty excellent communication a warm welcome no pressure great choice of clean well presented vehicles quick and professional handover above average on trade in you can’t ask for more. Well done to an excellent business.

Reply from Worcester Road Motors Ltd on 08/02/20

Hi Daniel, we're happy you're pleased with us here at Worcester Road Motors, thank you for your review, its appreciated. Paul and Dave

By allen M on 18 October 2019 | Verified purchase

Friendly and helpful sales staff, without being 'pushy'. Unendingly patient in answering questions and ensuring our satisfaction.

Reply from Worcester Road Motors Ltd on 29/11/19

Allen, thanks for your review, we understand people need to take time and ask questions. Answering your queries are just part of our job to ensure your purchase is the correct one. Thank you for your business.Paul and Dave.

By richard L on 14 October 2019 | Verified purchase

Good. Reasonable price. Good selection. Work a trip to see them

Reply from Worcester Road Motors Ltd on 29/11/19

Thank you Richard for your review. We're pleased you feel travelling the extra mile was worth it.Many thanks for you business. Paul and Dave.